Frequently Asked Questions

Use our sizing guidance or contact us before ordering. We can help confirm the most suitable size.

Yes. We create custom jewelry and can adapt selected designs. Contact us to discuss the idea, materials, budget and timing.

Preparation time depends on the piece, size and availability. The current estimate is shown during ordering or confirmed by our team.

Shipping availability, cost and timing depend on the destination. Contact us before ordering if your country is not shown at checkout.

Return and exchange eligibility depends on the item and whether it was customized or resized. Please review the store policy or contact us before sending anything back.

Store each piece separately, avoid contact with chemicals and remove jewelry before swimming, showering or strenuous activity. We can advise on professional cleaning when needed.

Yes. The product page lists the main metal, diamonds, gemstones and measurements available for that piece. Contact us if you need a certificate or more detail.

Yes. Personal appointments are available at our Jerusalem studio. Contact us in advance so we can prepare the pieces you would like to see.